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[sfschenck]

Program was working fine until last week. It disappeared from the taskbar and if I attempted to run it I would get this message: "Windows 7 Firewall Control Service is not running".



I reinstalled and still the behavior persists. I installed Kaspersky Anti-Virus 6.0 but Win7 FWC has been working with it for several weeks so I don't know if that's the culprit or not.

I notice that the service is not starting automatically and will not start manually either.

O/S is Windows 7 Ultimate final release trial. Any ideas anyone?

thanks

-scott

[VistaFirewallControl]

Dear Scott,

Would be hard to detect the culprit if the problem is irreproducible…..
Anyway the message means Windows7FirewallService.exe (the required service) located in the installation directory is not running/registered properly.

The simplest way to restore is to reinstall W7FC on-the-top of the existing installation. The installer has to recover such problem.

Here is some more details for investigations (if you would like to)
- Check Windows7FirewallService.exe is present is the installation directory (the default is ProgramFiles/Windows7FirewallControl)
-MyComputer/RightClick/Manage/Services applet should show you Windows7FirewallService as a service. Check whether it is running, otherwise start it via “start” in the applet. The direct exe invocation is senseless.
- After the service is up and running you can try to run VistaFirewallControl.exe (the main panel) from the installation directory via Start/Programs for instance or anyhow else as any other regular application.


Sincerely,
The Team

[sfschenck]

I re-installed the software to no avail. I did see that the service was not running, but when I tried to start it, it would not start. When I executed Windows7FirewallService.exe then it started and I was able to bring up the interface. All my previous settings were gone however. I still like the program because it has such a small footprint so if the problem persists I will keep working on it!